{"id":152,"date":"2026-08-14T23:38:15","date_gmt":"2026-08-14T15:38:15","guid":{"rendered":"https:\/\/byloads.com\/?page_id=152"},"modified":"2026-09-07T10:39:23","modified_gmt":"2026-09-07T02:39:23","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/byloads.com\/zh-cn\/terms-conditions\/","title":{"rendered":"\u6761\u6b3e\u4e0e\u6761\u4ef6"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Last Updated: August 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions apply to your use of <strong>BYLOADS<\/strong>, operated by <strong>ERATIQUE ENTERPRISE<\/strong>, and to purchases made through our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our website or placing an order, you agree to these Terms &amp; Conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Products and Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">BYLOADS provides digital products and services including mobile reloads, reload PINs, gift cards, vouchers, game PINs and other digital products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product availability, denominations, supported countries and operators may change from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some products may only be valid for specific countries, regions, accounts or platforms. Customers are responsible for checking product information before placing an order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An order is considered received after it has been successfully submitted through our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may contact you for additional information where reasonably necessary to verify or fulfil an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse, cancel or hold an order where there is suspected fraud, payment irregularity, incorrect information, product unavailability or another reasonable security concern.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Customer Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate information when placing an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For mobile reloads and similar services, you must carefully check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Country or region<\/li>\n\n\n\n<li>Mobile number<\/li>\n\n\n\n<li>Operator<\/li>\n\n\n\n<li>Recharge amount<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">BYLOADS is not responsible for loss resulting from incorrect information supplied by the customer once a reload or digital product has been successfully processed, except where required by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Prices and Payment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prices are displayed in Malaysian Ringgit (MYR) unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The total payable amount will be shown before the order is placed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available payment methods may include DuitNow QR, Malaysia Bank Transfer, Alipay, WeChat Pay or other payment methods made available by BYLOADS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders will normally be processed only after payment has been confirmed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Processing and Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Digital products and services are delivered electronically or processed using the information supplied by the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For <strong>\u624b\u673a\u5145\u503c<\/strong>, the estimated processing time is approximately <strong>5 minutes to 12 hours after payment confirmation<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing times for other products may vary depending on availability, payment verification and supplier processing time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Occasional delays may occur due to maintenance, service-provider interruptions, verification requirements or circumstances beyond our reasonable control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Refunds and Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Digital products are generally not refundable once they have been successfully processed, delivered, revealed, redeemed or activated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds or replacements may be considered where appropriate, including situations involving:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Duplicate payment<\/li>\n\n\n\n<li>Failure to deliver the purchased product or service<\/li>\n\n\n\n<li>Incorrect product supplied by BYLOADS<\/li>\n\n\n\n<li>Technical failure attributable to BYLOADS or its fulfilment process<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Orders that have not yet been processed may be eligible for cancellation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please refer to our <strong>\u9000\u6b3e\u653f\u7b56<\/strong> for additional information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Digital Product Restrictions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Gift cards, PINs, vouchers and other digital codes may have restrictions imposed by their issuer, including country, region, currency, account or platform restrictions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BYLOADS is not responsible where a valid product cannot be used because the customer selected an incompatible country, region, account or platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should verify compatibility before purchasing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Fraud and Misuse<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You must not use BYLOADS for fraudulent, unlawful or abusive activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may suspend accounts, hold orders or refuse transactions where reasonably necessary to protect BYLOADS, our customers, payment providers or service partners.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some products or services may depend on third-party providers, telecommunications operators, payment providers or digital product issuers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BYLOADS is not responsible for outages, delays or restrictions caused solely by independent third-party services beyond our reasonable control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by applicable law, BYLOADS will not be liable for indirect or consequential loss arising from use of our website or products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded under applicable Malaysian law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these Terms &amp; Conditions from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will be published on this page together with the updated date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of Malaysia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any rights available to consumers under applicable Malaysian law remain unaffected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions regarding these Terms &amp; Conditions, please contact us through our <strong>\u8054\u7cfb\u6211\u4eec<\/strong> page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> BYLOADS<br><strong>Operator:<\/strong> ERATIQUE ENTERPRISE<br><strong>Email:<\/strong> <a href=\"mailto:support@byloads.com\">support@byloads.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: August 2026 These Terms &amp; Conditions apply to your use of BYLOADS, operated by ERATIQUE ENTERPRISE, and to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/pages\/152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/comments?post=152"}],"version-history":[{"count":4,"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/pages\/152\/revisions"}],"predecessor-version":[{"id":584,"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/pages\/152\/revisions\/584"}],"wp:attachment":[{"href":"https:\/\/byloads.com\/zh-cn\/wp-json\/wp\/v2\/media?parent=152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}